Contact Us

Our Team is on Hand

The team at eMotors Direct is trained to provide fast, accurate information and excellent customer service at all times.

Call Us

Call us at 1-800-890-7593

9am – 8pm EST, Monday - Friday

Live Chat

Start chatting now

Email Us

customerservice@emotorsdirect.ca

We'll respond within one business day, and usually within a couple of hours

Corporate Office

11635 180 St NW
Edmonton, AB T5S 2H6, Canada

Brand Locations

Frequently Asked Questions

Based on your shipping location, we'll ship from the closest warehouse that inventories your product. We have 30+ strategically placed warehouses across the country and can deliver anywhere in Canada and the United States (excluding Alaska and Hawaii). Once you’ve entered your postal code, we'll automatically calculate the closest location.

Yes. On each individual product page, below the “Add to Cart” button, you’ll find a listing of available pickup locations. Once the order has been placed, we’ll send you an email with your collection details. Note that most pickup locations close by 4pm.

We offer credit, debit, PayPal, e-Transfer, and direct deposit. We do offer net 30 terms to accounts purchasing over $20,000 annually, pending a credit check. Some exceptions will apply. Please contact our team with inquiries.

If you’re dissatisfied with your purchase for any reason, we'll be happy to process your return within 30 days of the purchase date. Subject to terms and conditions. Please visit the returns & refund policy for full directions.