Help & Support Center

We want to ensure that you get the best customer service possible

Our friendly customer service team will be glad to lend a helping hand.

If you have any questions about eMotors Direct, our business policies, or our products, please refer to the following resources:

Track your Orders

Need to know the status of your orders? You can view your most recent order and your entire purchase history in your profile.

Shipping Information

We offer a variety of shipment options geared to accommodate any order. You can learn more about our shipping policy here.

Warranty or Returns

Wondering about our return policy or warranty on your product? Learn more about our Warranty and Returns policies and procedures here.

Profile Information

If you want to review your profile, change your password, or update your email preferences and contact information, you can do that in My Profile.

Frequently Asked Questions

Do you have general questions about something on our website? Or a product? Checkout our Knowledge Center.

Partnership Program

Want better rates and to establish a long term partnership? Register and check off "Yes, I would like to learn more about the EMD Partnership". We’ll get in contact with you about the program.